FAQ Frequently Asked Questions

Avast Anti-Virus thinks the NoteTab installer has Win32:malware-gen

Avast is wrong and giving you a false positive. We recently re-tested NoteTab and its Setup program against 55 anti-virus products. Only Avast thinks there’s an issue. NoteTab is perfectly safe. If you use Avast, temporarily turn it off while you download and install NoteTab.

Can I run NoteTab from a USB flash drive (or memory stick)?

Yes! Simply install NoteTab on your USB drive as you would on any other drive on your computer. If you also want NoteTab to store all settings and user-data on the USB drive (instead of the Application Data folder of the current user account), just create a blank INI file or copy an existing one to the same folder as the NoteTab program file (NoteTab.ini for NoteTab Light/Std and NotePro.ini for NoteTab Pro).

If your USB drive doesn’t have a permanent drive letter assigned to it, file references saved in NoteTab’s INI and Favorites lists may have incorrect drive information. You can solve this problem by launching NoteTab with the /usb command-line switch (new in version 5.2). This will instruct NoteTab to look for the file on the USB drive if it doesn’t exist at the specified location. Using this switch also causes NoteTab to store all its settings on the USB drive. Example:
NotePro.exe /usb

Starting with version 5.7, you only need to use this command the first time you run NoteTab off a USB drive. NoteTab then stores the information in its INI file on the USB drive. To cancel the option, run NoteTab with the /usb=false command-line switch.

How do I associate specific extensions with NoteTab?

There is a tool in the Options dialog box on the Associations tab that makes it really easy to associate file extensions or undo associations. Add extensions to the list to create an association or delete an extension to undo the association.

Where can I get extra spell-checker dictionaries from?

If you have the paid version of NoteTab Pro or Std, you can download spell-checker dictionaries and a thesaurus without charge by visiting the web page below:
http://www.notetab.com/dictionaries.php

Please note that NoteTab Light and the trial versions of NoteTab do not include any spell-checker and thesaurus features. So downloading the dictionary and thesaurus files is of no use as they will not work in those versions of NoteTab.

Why does NoteTab not remember its settings?

The main reason behind this type of issue is that Windows or a protection utility is not allowing NoteTab to save its settings to disk. Usually this happens because NoteTab is configured to save its settings under the Program Files folder. When you are running Windows 7 or Vista, or running Windows XP/2000 without administrative privileges, or using certain anti-virus products, programs cannot save data in protected folders, like Program Files and WINDOWS.

By default, NoteTab 7 (as well as 6 and 5) are designed to store settings under the Application Data folder (AppData\Roaming on Windows 7 and Vista). However, if you’ve installed NoteTab over version 4 to retain your settings, NoteTab will work the old way and continue to save settings under the Program Files folder. The solution is to move NoteTab’s INI file to the Application Data folder. This procedure is explained below in the How do I transfer settings from NoteTab 4 to NoteTab 7? topic.

How can I control where NoteTab stores user settings and data?

NoteTab versions 7, 6, and 5 are designed to work under multi-user environments and stores user settings and data under the Application Data folder. Previous versions of NoteTab stored such files by default under the NoteTab program folder. You can instruct NoteTab to use the program folder as the main storage location instead of the Application Data folder. To do so, simply place the program INI file in the same folder as the NoteTab program file (NoteTab.ini for NoteTab Light/Std and NotePro.ini for NoteTab Pro). An empty INI file will do the trick.

IMPORTANT: You should not store NoteTab settings under the Program Files folder if you are working in a multi-user environment, or are running Windows 7 or Vista, or running Windows XP without administrative privileges. Furthermore, if you choose to store your settings under the Program Files folder, it is your responsibility to backup any NoteTab Clipbook libraries and templates that you have customized before installing updates. Installing NoteTab updates replaces such files under the program folder with the default copies.

If you install NoteTab 7, 6, or 5 over an earlier version of NoteTab, then user data will be stored in the same folders as before; if you want to have user data stored under the Application Data folder, then simply move the INI file to the Application Data\NoteTab Pro folder for NoteTab Pro, or Application Data\NoteTab Light folder for NoteTab Light, or Application Data\NoteTab Std folder for NoteTab Std. Note that the Application Data folder is AppData\Roaming on Windows 7 and Vista.

If you work with sensitive data and need to ensure that it remains secure, you may want to instruct NoteTab to save its customization files on an encrypted drive instead of under the Application Data folder. You can do this with the /USER command-line switch, which is available since NoteTab 5.1. Example assuming E: is your encrypted drive:
NotePro.exe /USER="E:\NoteTab Data"

Alternatively, you can use the /USER command-line switch to share the same customization files with multiple NoteTab users across a network. Also, if you run different versions of NoteTab (e.g. Pro and Std), you can use this switch to force them to use the same data folder.

If you are looking for software to create virtual encrypted drives, we highly recommend the open source program TrueCrypt.

How do I transfer settings from NoteTab 4 to NoteTab 7?

The settings are stored in NotePro.ini and NotePro.fpr for NoteTab Pro, and in NoteTab.ini and NoteTab.fpr for NoteTab Std/Light. If you have modified or added Clipbook libraries, you will find them under the Libraries subfolder. Favorites lists are stored in the Favorites subfolder. By default, you will find these files and subfolders in the following locations (<NoteTab> represents either NoteTab Pro, NoteTab Std, or NoteTab Light, depending on which version of NoteTab you have):
C:\Program Files\<NoteTab>\

Close NoteTab and then copy the settings files, the Favorites subfolder, and changed Clipbook files to the following location ( <user> represents the name you use to log on to Windows):

  • On Windows 7 and Vista:
    C:\Users\<user>\AppData\Roaming\<NoteTab>\
  • On Windows XP/2000:
    C:\Documents and Settings\<user>\Application Data\<NoteTab>\
  • On Windows 98 without individual user logins:
    C:\Windows\Application Data\<NoteTab>\
  • On Windows 98 with individual user logins:
    C:\Windows\Profiles\<user>\Application Data\<NoteTab>\
  • On Windows NT:
    C:\Winnt\Profiles\<user>\Application Data\<NoteTab>\

My anti-virus product gives a warning on NoteTab. Does it have a virus?

Unfortunately, some anti-virus products – especially those using proactive protection – often report false positives when scanning program files. In other words, they think a file contains a virus or other malware when there is none. You may experience this issue with our software too.

All our products are uploaded to the Internet virus-free. NoteTab was scanned by more than 40 different anti-virus products and all showed it to be clean. If you have downloaded the software from our website, our online store, or a reputable software repository, then you can be confident it did not come with a virus. However, if a virus has infected your computer, then it may have also infected our software after installation.

You can easily check if the warning from your anti-virus is true or false. Simply visit the link below to reach a free tool that lets you scan program files with the most popular anti-virus programs:
http://www.notetab.com/redir/anti-virus
If most of them report that the file is virus free, then you can be fairly certain that you’ve experienced a false positive with your anti-virus product.

If you encounter a false positive, make sure you inform the maker of your anti-virus product so they can fix the issue in their next maintenance release. Until the issue is fixed, you may be able to white-list the software that is affected by the false positive, or turn off proactive protection in your anti-virus product.

What are the System Requirements for NoteTab?

NoteTab has the following minimum requirements for all versions:

  • Windows 7, Vista, XP, ME, NT4, 2008, 2003, 2000, 98,
    or Mac OS / Linux in conjunction with Wine.
  • Both 32-bit and 64-bit operating systems supported
  • 32 MB of RAM, 4 MB disk space
  • Pentium (or compatible) processor

Is NoteTab compatible with Windows 7 or Vista?

NoteTab versions 5, 6 and 7 are designed to run under Windows 7 and Vista. Older versions cannot retain their settings unless you configure NoteTab to use the Windows Registry (Store Settings in Registry checkbox on Advanced tab in the Options dialog box). However, you may encounter other compatibility issues and we therefore do not recommend using NoteTab 4 and older versions under Windows 7 and Vista.

Can NoteTab run on Linux or Mac?

There are no Linux or Mac versions of NoteTab, sorry. However, NoteTab can run on a Mac and on Linux using Wine. Alternatively, Macs can run Windows using BootCamp which is part of the Mac OS, or using virtualization software like Parallels, allowing NoteTab to be run.