FAQ Frequently Asked Questions

How do I upgrade?

The Upgrade page gives details.

Can I get a free upgrade?

If you bought NoteTab Pro or Std in 2012 you can upgrade to the latest version for free. If you bought before 2012, you can get a 50% upgrade discount.

How do I download maintenance updates?

Free updates are available through the News and Updates feature, which is available since the release of NoteTab 4.95. Note that some download managers may take over this download process and interfere with normal operations. When this happens, temporarily turn off your download manager and try again. Another frequent problem is that a firewall is blocking access to the news server on the Internet.

Retail versions: the only difference between the updates and the original full setup file is that the English thesaurus and dictionary are not included in the package. But those extra files can be downloaded at any time from the dictionaries page of the NoteTab web site. Once you’re satisfied with an update, you can discard your copies of previous update Setup files and backup just the latest copy. The update Setup file is all you need to install the paid version of NoteTab on a new computer.

Important: If you are using Windows Firewall and NoteTab cannot reach the update server, make sure that you uncheck the option labeled Block all incoming connections (Windows 7 and Vista) or Don’t allow exceptions (Windows XP); you will find the option in the Windows Firewall settings window which opens from the Control Panel. If this setting is enabled, you are not notified when Windows Firewall blocks programs, and programs on the Exceptions list are ignored.

What is your Upgrade Policy?

Minor updates and maintenance releases are free for users of the corresponding major version. In other words, if you purchased NoteTab v7.0, all updates up to v7.9 inclusive are available for free. Major upgrades (version 8.x, 9.x, etc.) are available to registered users of previous versions at a 50% discount.

The update won’t download or the file is corrupted. Why?

Some download managers may take over this download process and interfere with normal operations. When this happens, temporarily turn off your download manager and try again. Another frequent problem is that a firewall is blocking access to the news server on the Internet. If you are using Windows Firewall and NoteTab cannot reach the update server, make sure that you uncheck the option labeled Block all incoming connections (Windows 7 and Vista) or Don’t allow exceptions (Windows XP); you will find the option in the Windows Firewall settings window which opens from the Control Panel. If this setting is enabled, you are not notified when Windows Firewall blocks programs, and programs on the Exceptions list are ignored.

Can I delete old Setup files and backup just the latest maintenance update?

Yes, if you’re satisfied with an update you can delete any previous Setup files and just backup the latest one. The maintenance update Setup file is all you need to install the full version of NoteTab on a new computer. However it will be missing the American and British dictionaries, and the thesaurus. But you can download these for free from the Dictionaries page.

Is there a difference between the Setup file for maintenance updates, and the full retail Setup file?

The only difference is that the Setup file for maintenance updates does not include the American and British dictionaries, or the thesaurus. This is because maintenance releases don’t overwrite those files anyway. If for any reason you no longer have the dictionary and thesaurus files, you can download them again for free from the Dictionaries page.

What is the latest version of NoteTab?

NoteTab is now at version 7.1.

What are the new features in NoteTab 7.1?

You’ll find the main improvements and additions on the Version History page.